Right of Withdrawal
If you are a natural person (consumer) and your purchase is intended for personal use and not for the service of your individual activity, then you have the right to withdraw within 14 calendar days by returning the product to us. The right of withdrawal is valid as long as the product is in its original condition and the return is made at your own expense and cost within 14 calendar days from the day of withdrawal (whether you return it yourself or send it with a carrier). If the return is approved, we will refund the full price you paid for that purchase in the same way you paid for it.
Terms and conditions for the exercise of the right of Withdrawal
You can exercise the right of withdrawal within fourteen (14) calendar days of receiving the product so that it is considered timely and no additional justification is needed from you.
In case of a valid exercise of the right of withdrawal, the condition for the return is that the product is in its original condition, that the packaging is intact and that all accessories, any gifts, accompanying products and materials are included.
In the event that the product has lost its value due to mishandling that goes beyond the simple examination of the functionality and characteristics of the product, you will have to restore the reduction in value with monetary compensation. In this case, the specific monetary compensation will be deducted from the amount we will refund you. In any such case, you will be informed before the credit and refund process is completed. Especially in the case of components and spare parts where the material requires appropriate expertise both for its selection and installation and which cannot function as a stand-alone unit, it is assumed that unsealing its packaging automatically implies that it has lost at least 50% of its commercial value and in case of withdrawal will be credited accordingly at 50% of the pricing value, unless it concerns a purchase you made following our proposal.
Exceptions to the Right of Withdrawal: The Right of Withdrawal does not apply to cases that are excluded by applicable law and jurisprudence, such as products manufactured for you to your specifications, services that have already been performed, products that are not suitable for return for health reasons since they have been unsealed.
Phone
+306981983584